Returns - Right of withdrawal
1. In accordance with the Act of 30 May 2014. On consumer rights in Poland (Dz. U. 2014 pos. 827, the "Law on Consumer Rights"), Client being a consumer may rescind the contract of sale of goods without giving any reason and at no cost, except for costs referred to in section 7 and section 11 below, within 14 days of taking possession of the goods by the customer (or a person designated by the third party, other than the carrier), and in the case of a contract which:
a) includes many goods which are delivered separately, in lots or in parts - from taking possession of the last good, batch or in part,
b) by the regular delivery of goods for a fixed period - from taking possession of the first good.
To meet the deadline for withdrawal sell the goods, as indicated above, is enough to send the declaration of withdrawal from the contract before it expires.
2. Termination of the contract of sale of goods through submission of Seller's declaration of withdrawal from the contract. A written statement of withdrawal from the contract of sale of goods must be sent to:
Media Net, ul. Kalwaryjska 32, 30-504 Kraków, Poland.
3. The model withdrawal form is contained in Annex 2 to the Law on Consumer Rights and is attached here to. The statement of withdrawal from the contract of sale of goods may be submitted on a form attached to this Regulation the following address:
or by clicking on the link below:
• The model withdrawal form - click here to download
4. Information on exercising the right of withdrawal is contained in Annex 1 to the Act on consumer rights. The Letter of termination of the contract appendix hereto and are available at:http://polskielalki.pl/_var/files/20-pouczenie%20o%20odst%C4%85pieniu%20od%20umowy_WWW.POLSKIELALKI.pdf
or also by clicking on the link below:
• Instruction of withdrawal - click here to download
5. If you use the Customer the right to withdraw from the contract, the goods purchased must be paid to the following address: Media Net, ul. Kalwaryjska 32, 30-504 Krakow, Poland immediately, but not later than within 14 days from the date of withdrawal. To comply with this deadline, you must return the product before its expiry. If due to the nature of the goods or the manner of its mounting providing him by the Customer to the address indicated above would be clearly and excessively difficult, the client is obliged to provide merchandise vendors at the place where the goods are situated.
6. Seller does not accept returned goods shipped COD.
7. The customer bears the direct cost of returning the goods the Seller.
8. Returned goods and accompanying accessories can not bear traces of use. Customer is responsible for any diminished value of the goods as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.
9. Together with the returned goods should be sent proof of purchase and all free products, freebies and documents attached to the returned goods.
10. In case the Client withdraws from the contract of sale of goods, this Agreement shall be deemed unmade. In this case the Seller shall refund all made by customer payments, including the price of goods and incurred by the customer costs of delivering the goods immediately, (provided that there were costs resulting from a different method of delivery than the cheapest offered by the Seller), but not later than within 5 working days of receipt of returned goods by the customer or provide proof of its giving - depending on which of these events will take place before the account specified by the Client in a statement of withdrawal from the contract.
If the customer said in a statement on withdrawal did not indicate the account, the Seller will refund the aforementioned payment using the same method of payment, which used the customer.
11. If the customer at the conclusion of the contract of sale of goods opted for a delivery of the goods other than the cheapest way to deliver the goods proposed by the Seller, Customer shall bear the difference in costs related to the manner of delivery of goods selected by the customer and the cheapest way to deliver the goods proposed by the Seller, Seller shall reimburse the cheapest method of despatch from the proposed, ie. the delivery costs in Poland amounting to 15,00 PLN including VAT.
12. The right of withdrawal shall not be entitled to resell the Client in respect of the Agreement:
a) the subject of which the goods are undergoing rapid decay or having a short shelf life.
b) the subject of which the goods are delivered in a sealed container, which after opening the package can not be returned due to health protection or hygiene reasons, if it were unsealed after delivery.
c) the object of which is a commodity that after delivery, because of its nature, is inextricably linked with other things.